We try to ship orders within 2 to 3 days of receipt but from April to January, during beekeeping season and the Holidays, it could take up to 7 business days before we are able ship. We make our candles and jar honey as orders come in. If you have a deadline or a large order, please let us know so we can expedite your order. All orders are shipped USPS Priority Mail. While we will happily replace items damaged in transit, we are not responsible for replacing mis-delivered or stolen packages.